WOOT

by cc

2 miserable day for me. Sean could testify half of it and I lived to tell the agony. Started on Saturday, customer is waiting for a parcel and UPS promise to deliver on that day. But nuthin. So Monday I called UPS, they said will call me back. Waited till Tuesday. Customer is already banging on my door .. so I called UPS again and they told me to come and get it myself at KLIA cargo. Unbelivable.. so at 730pm, both Sean and I travel to the cargo area. Couldn't find that warehouse initially, circle a little bit more, given wrong direction....crap crap... finally we found our destination. Custom police won't let us in the warehouse because UPS forgot to leave message at the guard house. So we waited for nearly 1 hr before a UPS driver came by and bring us in. Waited in the office for another 30min before the driver give me the parcel. #$^# .... it wasn't the bloody parcel I was expecting. Search some more .. 30mins later, he found the parcel but couldn't release it because he does not have the documents at all. So apa macam? Have to leave that place empty handed. Landed back home at 11pm. Next day (which is today) handphone ring blinking early in the morning, so I unplugged the charger.... it was my customer. "#$#%*&*...bla bla bla....get it for me today or else ......."So I called UPS and screw a lady there, talk to UPS manager, senior in the warehouse and make a huge havoc. Call Customer Service 5 times and make the same complain. Finally everyone in UPS knows my name. At 10am, finally they found my Airway bills (documents to release my much needed parcel). Another problem, the custom charge RM6000 tax for this parcel. Bloody hell, so called my agent and ask them to arrange check and a driver. Useless agent says check will take 2 days because the amount is not small. So apa macam? Called Kevin and ask him to bring me to RHB bank to withdraw RM6000 cash. Put it casually in my pocket, went back, charge my handphone a little bit (extensive usage), got in my ssangyong and hit the road to KLIA cargo again. Reach there. Custom police taking 2 hour break...1230 - 230...son of a ....... so I waited patiently with my 6K. Finish lunch, those buggers decided to lepak and chit chat among themselves while 30 ppl were waiting at the counter for approval. Finally at 4pm...4pm!!!!! @#$%^% that fella decided to sign the documents, so I rush to the cashier and make my 6K payment. Went to another counter to get another chop then off to UPS warehouse. Another problem, cannot fit the parcel in my car. So apa macam? Stack it on the back sit and on the front sit. Slowly drive out. Next destination? Have to go and install the mats. (the parcel is actually 16pcs of mats for a Hotel in KL). Drive all the way to KL at 530pm. Yup...some of you can laugh now. Jam all the way to KL. Reach there, another problem. Don't know the location of the hotel. Called Sean and YC to ask for direction. YC decided to indulge herself in some soap drama, so had Sean singing to me the direction. Didn't go so well, but after looking around for 90mins, finally found that place at 8pm!!! #$%%^&^*.....install the mat and get my ass home. While driving back, I just remembered I didn't eat or drink anything since morning. Decided to make some call to my customer, phone battery went dead. Reach home, plug in the charger...suddenly my customer called. The size of the mat is not right.......

Anyway I just want to thank Sean and Kevin for helping me out yesterday and today. Now I'm down with flu, cough and fever. Not sure if I can make it for tomorrow's Woot...but I will try my best. Kaizen!!!!!!!!!!